What to Expect At Your First Appointment
We appreciate your trust in choosing our office for your medical and dental surgical care. While we know this can sometimes be a stressful situation and cause anxiety, we hope to provide information that can help prepare you for your first appointment and make this a smooth experience for you.
Please arrive 10-15 minutes before your designated appointment time. Our office has a large parking lot on site that is free for patients to use. You can access our parking lot via 18th or 19th avenue. These are both one-way streets, so please be aware and circle the block if necessary.
Your consultation with the doctor should last approximately 30-60 minutes. We strive to have accuracy in our appointment times, but occasionally our doctors do run behind. We kindly ask that you allow enough time in your schedule to accommodate wait times.
Please bring BOTH your medical and dental insurance cards. Because our doctors are dual degreed, we can often get services covered under one insurance when the other does not have benefits available. It can delay treatment if we do not have both insurance cards accessible.
You will also need to bring a photo ID. If the patient is a minor, we will need the photo ID of a parent or legal guardian.
If your insurance specifies a copay, we will collect it when you check in. Please be prepared to pay that amount at the time of service. Our staff will check your insurance benefits prior to the appointment and contact you regarding any expected out-of-pocket expenses.
The Benefits of MyChart
Our patient portal, MyChart, offers patients the ease of completing all necessary check-in steps prior to their appointment. Patients can update their personal information, confirm their appointment 48 hours in advance and indicate a credit/debit card that will be used for any payments. Patients can also fill out their health history, list their medications and note any allergies.
There will be an option to e-sign any necessary documents. All of these things can be done at the patient’s convenience from their computer or mobile-app. Save time by signing up for MyChart now.